Last updated: 28 October 2026
This policy explains how Goldie ("we", "us") collects and uses your personal information when you book a call or contact us. Goldie is run by GetGoldie, based in Auckland, New Zealand. We follow the New Zealand Privacy Act 2020.
What we collect
When you book a call or fill in a form, we may collect:
your name, email address and phone number
your practice name and your role
your answers to any questions on the form
the time you book and any notes you add
We collect this information from you directly. If you came from one of our Facebook or Instagram ads, we may also receive the details you entered into that ad's form from Meta.
We don't ask for patient information. Please don't include any patient details in the form.
Why we collect it
We use your information to:
arrange your call, send the meeting link and reminders, and run the call
follow up with you about the call and about Goldie
keep a record of our conversations
see which of our ads and pages bring in bookings
We'll only send you marketing emails if you've agreed to them, and every email will include a way to unsubscribe.
Who we share it with
We don't sell your information. We share it only with the services we use to run our business:
GoHighLevel (LeadConnector), for our booking pages, calendar and contact records
Google, for email, calendar and Google Meet video calls
Meta (Facebook and Instagram), if you reached us through one of our ads
Some of these providers store information outside New Zealand, including in the United States. We use well-known providers that protect personal information, but overseas privacy laws may differ from New Zealand's.
We may also share information if the law requires us to.
Cookies and ad tracking
Our pages may use cookies and similar tools, including the Meta Pixel, to understand visits and measure how our ads perform. You can block or delete cookies in your browser settings.
How long we keep it
We keep your information only for as long as we need it for the purposes above. After that, we delete it. You can ask us to delete it sooner.
Keeping it safe
We take reasonable steps to protect your information from loss, misuse and unauthorised access. If a privacy breach is likely to cause serious harm, we'll tell you and the Privacy Commissioner.
Your rights
You can ask to see the information we hold about you, and ask us to correct or delete it. Email us at [email protected] and we'll reply within 20 working days.
If you're unhappy with how we've handled your information, please contact us first. You can also complain to the Office of the Privacy Commissioner at privacy.org.nz.
Contact
Ari [email protected] Auckland, New Zealand
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.